Www.silverygood.com is meant to bring happiness and inspiration to its customers. If for any reason you are not satisfied, please return the item(s) to us within 7 days of the purchase or order delivery date. All refunds will be credited for the original amount paid, less shipping fees, discounts, except in the case of an incorrect shipment.
If returning an order that included a gift with purchase, be sure to include this item with your return or your refund will be adjusted to reflect the retail price of the free item(s).
Www.silverygood.com does not offer exchanges.
Please note that this policy is not applicable for products that are ordered with specific indications like customization and engraving.
Refund request can be done by informing our customer service team via email. You need to ship the product back to us at your own cost. Once the product is received and successfully undergoes the quality check, the refund shall be done.
Once your return has been received, please allow up to 7 business days to be processed. You will receive a confirmation email when the return is completed. It may take an additional billing cycle of 7 working days to see the funds reflect on your billing statement.
